Safe Hospitality

Creating Safe Hospitality

In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined.

Taking Hospitality Safety to The Next Level

An All- Inclusive Approach to Safety and Collaboration

Motorola Solutions has made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyze, communicate and respond to unfolding incidents or threats.

With so many factors to consider from providing the ultimate guest experience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and team-specific applications that help automate security, monitor tasks, and streamline operational processes.

Safe Hospitality Chart

An Integrated Technology Ecosystem

Technology unified by a common orchestration platform built to empower you to address the unique challenges of the hospitality industry.

Instant voice communications to reliably connect teams across facilities and workflows.
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Video analytics technologies to recognize important events and respond before they escalate.
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Advanced software and security to centralize command every day and during emergencies.
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Support services that are always there maintain systems for today and into the future.
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Analyze
Analyze

Recognize which events are important, quickly find what you are looking for & make informed decisions to take action.

Analytics Technology:
Appearance Search
Avigilon Control Center
CommandCentral Aware Enterprise
Fixed Video Security and Analytics
Focus of Attention

Communicate
Communicate

Connect instantly across devices & networks to keep teams connected and informed.

Communication Technology:
Dispatch Software
Radio Communications: Voice and Data
WAVE PTX Broadband (Push-to-Talk)

Respond
Respond

Simultaneously mobilize and coordinate an immediate response internally and with public safety.

Response Technology:
Ally Incident and Records Management
Body-Worn Cameras
Critical Connect

Featured Use Cases

Banned Individual
Hospitality

Banned Individual

The banned individual is prevented from entering the facility and realtime intelligence is shared with public safety prior to their arrival. An incident report is securely logged with relevant information.

Disruptive Guest
Hospitality

Disruptive Guest

Security teams in the command center populate nearby cameras, including the body-worn camera and evaluate the situation to determine appropriate response.

Lost Child
Hospitality

Lost Child

The lost child is located and returned to their guardian. An incident report is securely documented with all relevant information.

Secure Area Monitoring
Hospitality

Secure Area Monitoring

Security teams receive an alert of a door breach in a secure area directly on the device of their choice and in the command center.

Theft Response
Hospitality

Theft Response

Appropriate gates are closed of and the individual is detained. Video footage is compiled and delivered to local law enforcement. An incident report is filed with relevant information.

VIP Guest Experience
Hospitality

VIP Guest Experience

A VIP guest or their associated license plate is identified and an alert is automatically sent to guest services and management to notify them of their arrival.

Take Your Team's
Safety to the Next Level

Motorola Solutions' Safe Integrated Ecosystem allows you to address everyday concerns as well as emerging situations through the four pillars — Detect, Analyze, Communicate and Respond.

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Featured Safety Technologies

Avigilon AI Video Security Solutions

Avigilon™ AI Video Security Solutions

Deter threats and enhance visibility across your facilities with specialized wide-view cameras for every location — such as fisheye cameras for secure areas, multisensor for corridors, pan-tilt-zoom for parking lots and wide-open areas.

MOTOTRBO Two-Way Radio Communications

MOTOTRBO™ Two-Way Radio Communication

Communicate securely across all facilities and in the toughest environments with rugged two-way radios that deliver superior voice clarity, rugged design, long battery life and outstanding range — ensuring personnel can hear and be heard regardless of their surroundings.

AVTEC Critical Voice Dispatch Platform

AVTEC™ Critical Voice Dispatch Platform

Simplify and standardize your dispatch process and workflow with streamlined dashboard views and instant communications across different devices, networks and locations scaled to your facility’s specific needs. Leverage All Call to quickly and efficiently reach all uses on a channel or system.

Focus on What Matters the most. Automate the rest.

Time is precious. And managing the communications, video and software thatcomprise your security technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why Motorola Solutions created Orchestrate.

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